| 000 | 00902nam a2200265uar4500 | ||
|---|---|---|---|
| 001 | 000104629 | ||
| 005 | 20240519153115.0 | ||
| 008 | 080507s2002 sp fr 000 0 spa d | ||
| 020 | _a8423420043 | ||
| 082 | 0 | 4 |
_a658.812 _bHAR 2002 |
| 245 | 0 | 0 |
_aHarvard business review _bCRM customer relationship management _cPatricia B. Seybold[et al.]; tr. Carlos Gazinelli |
| 264 |
_aEspaña _bDeusto _c2002 |
||
| 300 |
_a207 p. _c23 cm. |
||
| 440 | 0 | _aHarvard Business Review | |
| 500 | _aTraducción de: Harvard business review on customer relationship | ||
| 650 | 4 |
_aRelaciones con el cliente _xadministración |
|
| 700 | 1 | _aSeybold, Patricia B. | |
| 700 | 1 | _aBerry, Leonard L. | |
| 700 | 1 | _aChase, Richard B. | |
| 905 | _alibros | ||
| 950 | _c20080507 | ||
| 950 | _c20111027 | ||
| 950 | _c20230914 | ||
| 999 |
_c204330 _d204330 |
||