| 000 | 00757nam a2200229uar4500 | ||
|---|---|---|---|
| 001 | 000096617 | ||
| 005 | 20240519152850.0 | ||
| 008 | 060821s2001 xxu fr 001 0 eng d | ||
| 020 | _a0130889849 | ||
| 082 | 0 | 4 |
_a658.812 _bSWI 2001 |
| 100 | 1 | _aSwift, Ronald S. | |
| 245 | 1 | 0 |
_aAccelerating customer relationships _busing CRM and relationship technologies _cRonald S. Swift |
| 264 |
_aEUA _bPrentice-Hall _c2001 |
||
| 300 |
_axxi, 479 p. _c24 cm. |
||
| 504 | _aIncluye: Bibliografía p. [431]-456, índice p. [457]-479 | ||
| 650 | 4 | _aRelaciones con los clientes | |
| 905 | _alibros | ||
| 950 | _c20060821 | ||
| 950 | _c20111027 | ||
| 950 | _c20230914 | ||
| 999 |
_c196318 _d196318 |
||